Privacy policy

Who we are

UniversalDigi is a digital marketing and web development business based in Hyderabad, India. You can contact us at info@universaldigi.com or +91 89784 30130.

What we collect

When you fill in our contact form we collect your name, email address, phone number and the message you send. When you message us on WhatsApp or call us, we receive your phone number and the content of the conversation.

Like most websites, we also collect anonymous usage data through Google Analytics, such as pages visited, device type and approximate location. This uses cookies.

How we use it

We use your details only to reply to your enquiry, prepare a quote or proposal, and provide services you've asked for. We use analytics data to understand how the website is used and to improve it. We may use advertising pixels from Google and Meta to measure our own ad campaigns.

Sharing

We don't sell your information. We share it only with service providers we use to run the business, such as our email, hosting and analytics providers, and only as needed.

How long we keep it

We keep enquiry details for as long as needed to respond and for our business records, then delete them.

Your choices

You can ask us to see, correct or delete the information we hold about you by emailing info@universaldigi.com. You can block or delete cookies in your browser settings.

Changes

We may update this policy from time to time. The date at the top shows when it last changed.